TranslateNHS 111 Mental Health Crisis Care Services - National Patient Feedback Survey
Why have I been asked to complete this survey?
NHS England has published this survey for individuals who have accessed mental health services through the NHS 111 'select mental health option' service. Its purpose is to gather feedback on your experience and the support you have received.
When does this survey take place?
This survey opened on 15 July 2024 and closes on 15 July 2025
How does this survey work?
When you ring NHS 111 and select option 2 (Mental Health Support), you will be put through to Humber Teaching NHS Foundation Trust.
Please note: The survey is aimed at individuals who have accessed crisis care services through the NHS 111 ‘select Mental Health option’.
Please select Humber Teaching NHS Foundation Trust from the drop-down menu on the survey.
How will my feedback be used?
Responses collected through this survey will be analysed to identify areas where improvements can be made to enhance the quality of care provided. Sharing your views and experiences helps us to continuously improve our services and provide the best possible patient experience.
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