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General Enquiries
Humber Teaching NHS Foundation Trust
Trust HQ, Block A, Ground Floor,
Beverley Road,
Willerby Hill,
Hull, East Riding Of Yorkshire,
HU10 6FE
Tel: 01482 301700
Reception hours are 8:30am – 4:00pm Monday to Friday, excluding bank holidays.
Email us using our online contact form.
This mailbox is for general queries only. Please do not send any patient or confidential details, contact the service you require directly here.
Trust employees wishing to contact a specific team should use the Intranet page.
Complaints
Humber Teaching NHS Foundation Trust
Trust HQ,
Block A, Ground Floor,
Beverley Road,
Willerby Hill,
Hull, East Riding Of Yorkshire,
HU10 6FE
Tel: 01482 303930
Email: HNF-TR.complaints@nhs.net
Accessing Adult and Older People's Mental Health Services
Freephone: 0800 138 0990
The Mental Health Advice and Support Line is available 24 hours a day for anyone in in the Hull and East Riding of Yorkshire area who requires information, advice and support with their mental health.
You can also contact this line if you are worried about family or friends who may be struggling with their mental health.
Accessing the Crisis Pad
The Crisis Pad provides a sanctuary for adults aged 18+ who are in emotional distress. The opening hours are 6pm-2am 7 days per week. It is located at St Andrew’s Place, St George’s Road, Hull and is provided for residents of Hull and East Riding. The service is provided by our sub-contractor, Humbercare. Access to the Crisis Pad is through the telephone number above. Click this link to access a leaflet which provides further details.
Humber Young Peoples Urgent Mental Health 24/7 Helpline – 01482 301701 option 2 or alternatively 01482 259400.
This helpline offers mental health support and advice for young people up to the age of 18 years in urgent need of help. It is available 24 hours a day, seven days a week.
The service is also available for family members, carers and professionals who are concerned about a young person.
You will speak to Call Handlers who are experienced in talking to young people and adults in distress and provide guidance to help you manage the situation and your feelings. They have information on all the health, social and voluntary services available to support you. They will refer to these services or make an appointment if this is needed. They may also decide you need a crisis response from our CAMHS Crisis Team. If this is the case the CAMHS Crisis Team will contact you to agree what support you need which could include a visit to your home from one of our CAMHS Crisis Clinicians.
Accessing Child and Adolescent Mental Health Services (CAMHS)
We provide two Contact Points dependent on whether the young person has a Hull or East Riding GP. We accept telephone referrals from parents/families and young people aged 16-18 years and by on-line referral form for professionals. If a young person is not currently registered with a GP you can telephone either Contact Point who will be able to advise you.
Both Contact Point teams can be contacted between 9am and 5pm weekdays excluding bank holidays.
Hull Contact Point – 01482 303688
East Riding Contact Point – 01482 303810
Humber CAMHS website http://camhs.humber.nhs.uk/
Please click here for the direct link to the on-line referral form page: http://camhs.humber.nhs.uk/professionals/#2
