Quality Improvement

Quality Improvement (Continuous)

The Trust has introduced a Quality Improvement (QI) approach which outlines its journey to fully embed a culture of Continuous Improvement.

About Continuous Improvement

Our Team is supporting the Trust on its journey to embed a culture of continuous improvement and learning.

The approach is focussed on ensuring that staff has the right skills, the confidence and to feel empowered to lead the change. Central to this is listening and learning from our patients, service users, carers and staff.

Open our easy read version of the Quality Improvement Strategy 2021-2026

Read our Patient and Carer QI Leaflet

The Offer

Methodology – our methodology is the Model for Improvement (PDSA) which is used in the majority of small projects as it offers a framework to undertake small incremental improvements from development of idea, testing, and implementing the change.

Model for Improvement Animated Film

Training - We have launched a training pathway for staff with a tiered approach to develop their knowledge and experience. There is also a continuous quality improvement training available for patients and carers on our recovery college platform.

Charters – all Quality Improvement activities in the Trust complete a charter to capture the aim of the work and how success will be measured, how it supports the Trust’s strategic goals and lessons learnt from undertaking the work.

Working closely with our Patient and Carer Experience Team – We work closely with the Patient and Carer Experience Team, including the delivery of the IMPACT (Improving Patient Care Together) plan, and the joint strategy group. In February 2025 we delivered our joint Caring Together showcasing continuing improvement with our patients and carers.

Celebration – The Trust holds quarterly QI Network Meeting to discuss projects, open doors and learn lessons and, also, bi-annual celebration weeks to celebrate all the fantastic work which is being undertaken.

Innovation – The Trust is currently developing an innovation approach, commencing with staff. More information to follow.

Contact details

The Quality Improvement Team can be contacted via email or followed using social media:

Email Address: HNF-TR.QIMPROVE@NHS.NET
Twitter Account: @Humber _QI

Watch our Quality Improvement Story Videos

QI Story: ASD Referrals into Core CAMHS and the development of Psychological groups

QI Story: Board Workplan Review

QI Story: Commencing Clozapine - the importance of physical observation

QI Story: Co-production of the CMHT Transformation

QI Story: Core Clinical Competencies Pilot

QI Story: Electronic Pathology

QI Story: Engaging Fathers and PMH Training